Legal

Privacy Policy

WaterIn respects the privacy of customers, website visitors, and service enquiry users. This Privacy Policy explains how we collect, use, store, and protect information submitted through this website, contact forms, WhatsApp enquiry links, telephone communication, and service-related interactions.

Information We Collect

We may collect your name, phone number, email address, location, product or service enquiry details, water-treatment requirements, and messages submitted through the website contact form or enquiry channels.

How We Use Your Information

Your information is used to respond to enquiries, provide product or service information, schedule site visits, prepare quotations, deliver installation or maintenance support, and improve customer service.

Communication

By submitting an enquiry, you consent to being contacted by WaterIn through phone, email, WhatsApp, or other reasonable communication channels related to your request.

Data Sharing

We do not sell personal information. Information may be shared only with authorised team members, service personnel, vendors, or technical partners when required to fulfil your enquiry, installation, maintenance, or support request.

Data Security

We use reasonable administrative and technical safeguards to protect submitted information. However, no website or online transmission method can be guaranteed to be completely secure.

Cookies and Analytics

The website may use cookies or analytics tools to understand website performance, visitor behaviour, and service interest. You can control cookie behaviour through your browser settings.

Your Rights

You may request correction or deletion of your personal information by contacting WaterIn through the contact details provided on this website.

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website after changes are published indicates acceptance of the revised policy.

Last updated: June 2026